Slacker20 sale:

*Slacker20 applies to in-stock apparel and accessories only. Sale excludes: made-to-order, LMx memberships, gift certificates, and golf tournament. Free 3-day shipping promotion is only available in the 48 Contiguous States. Customers must select the 3-day option when checking out. We are unable to provide price adjustments on shipping charges for previous orders. We're unable to change shipping methods for previous orders. Only one promo code per order. Does not apply to wholesale orders. Sale ends Monday, December 17 at 11:59pm.

What is the return policy for in-stock web purchases?

For all orders shipped within the United States, Loudmouth offers free returns when you use our prepaid return shipping label. All returns must be made within 90 days of the shipping date. All returned items must be in original condition (unwashed and unworn) and include the original tag. Items that are not in their original condition could be denied a return. LMx Club items, prank boxes, and gift certificates may not be returned. We do not refund shipping charges. You can request a return here: www.loudmoutgolf.com/returns.

Can I return Made-to-Order items?

Since Loudmouth's Made-To-Order (MTO) items are specifically made for you, we offer a one-time MTO return in the form of a store credit for MTO items. MTO returns must be made within 90 days of the shipping date. All MTO returned items must be in their original condition (unwashed and unworn) and include the original tag. Items that are not in their original condition could be denied a return. Returns can be made for an MTO item of the same price only. We do not refund shipping charges. You can request for a MTO return here: www.loudmoutgolf.com/returns.


Important:If you are unsure of your size, please do not order multiples of the same item. Please contact our customer service team at info@loudmouthgolf.com or 800-390-5116 and we can help you determine your size!

Where do I send my returns?

United States:
Loudmouth Golf
Returns Department
1650 S. Amphlett Blvd, Suite 110
San Mateo, CA 94402


*Do NOT send items back to our returns department without requesting a return (RMA) authorization here: www.loudmoutgolf.com/returns. Loudmouth is not responsible for packages shipped via the customers own shipping method and/or who do not use our RMA form prior to sending back a return.

Can I make a change to my order?

Unfortunately no. Once an order has been placed we cannot make changes to the order. This includes any address changes, shipping method changes, or size/pattern changes.

I received Loudmouth as a gift. May I return or exchange it?

Please contact customer service at info@loudmouthgolf.com or 800-390-5116.

How do you ship and how long does it take?

We use a variety of carriers to ship our in-stock product. The delivery date will depend on the shipping method you selected at checkout. Shipping times are calculated based on business days (Monday - Friday) except when there is a National holiday. We do not offer Saturday or Sunday delivery.

IMPORTANT NOTE ABOUT CUSTOMS:

As with any U.S. merchant, Loudmouth is not responsible for any taxes, tariffs or duties that your country's customs office may require upon delivery of merchandise purchased and shipped from the U.S. ** If you are shipping to an address outside of the U.S., you will receive a separate bill for the customs/duties associated with your shipment. **

IMPORTANT NOTE ABOUT FREE SHIPPING:

Free shipping is available on orders that ship within the 48 Contiguous States (does not apply to orders shipped to Hawaii, Alaska, Guam, APO/FPO, or Internationally).

How long does it take to receive a Made-to-Order product? Can I have my order expedited?

It takes 3 weeks for Made-to-Order products purchased from the US website to reach the customer’s doorstep. Faster delivery is available Made-to-Order products for an additional fee. Please contact our customer service team at info@loudmouthgolf.com or 800-390-5116 if you need your item expedited.

The product I want is not on the U.S. website, but I see it on the Canada, UK, and Australian website. How can I purchase the item?

The Canada, UK, and Australian websites can only ship domestically. If you have a shipping address that is in neither of those countries, then our system will not allow you to complete the order. We can only ship internationally from the US website. Our US website does not ship into Canada.

My order consists of in-stock and Made-to-Order products. Will they ship separately?

Yes, they will ship separately. The in-stock items will ship out the following business day, while the Made-to-Order items will arrive 3 weeks from purchase date.

How do your products fit?

For men’s clothing, Loudmouth measures true to size and fit like a chino pant.

For women’s clothing, you can find the appropriate sizing chart on the product page for the specific item you’re interested in.

May I come visit your headquarters? Can I purchase items and pick them up from your HQ?

Our headquarters is not set up as a retail location. We are not able to accommodate customers who want to pick up their items or purchase items directly from HQ.

When will you get more in-stock inventory?

We recommend signing up for our newsletter in order to get notified when inventory is replenished. Customers can also find products available in the Made-to-Order section on our website.

Am I eligible for a price adjustment?

If you purchased an item on our website and the price drops (in the same pattern, size, and fabric) within 7 days of your order date, we will honor a one-time price adjustment for the difference. To request a price adjustment, please send an email to info@loudmouthgolf.com with your order number and details of eligible merchandise.

Can I pay with a pre-paid credit card (pre-paid Visa, pre-paid MasterCard, etc)?

No, our payment system will not accept prepaid gift cards.

Returns for Third-Party Resellers:

Amazon:

Loudmouth Golf does have an authorized store on Amazon; however, when purchasing Loudmouth apparel on Amazon it is important to note where the product is being "shipped from and sold by," which is stated clearly for each product on Amazon.com. If a product is purchased from Loudmouth Golf's authorized Amazon store, then your return must go through Amazon's return process.

Online Retailers:

Loudmouth items purchased from an online retailer other than LoudmouthGolf.com, must be returned to that specific retail website. We do not accept returns from other online retailers. Loudmouth's warranty does not transfer if you purchase an item from a third-party reseller.

eBay.com/Jet.com:

Loudmouth Golf does NOT have an authorized store on eBay.com or Jet.com. If you buy via eBay or Jet and there is an error with the product, you must go through that seller to resolve issues. Loudmouth's warranty does not transfer if you purchase an item from a third-party reseller.

Authorized Reseller Store:

Loudmouth Golf items purchased from a Loudmouth authorized reseller store (e.g country club, etc.) must be returned to that specific location. If you want to find out if the store is an authorized reseller, please email: sales@loudmouthgolf.com and we can let you know.

Idea, Design, and Product Submissions:

Loudmouth wants to avoid potential misunderstandings with its users in the event that Loudmouth’s website, products and/or marketing are similar to your ideas or submissions. While we appreciate like-minded creative individuals, Loudmouth Golf and its employees request that you do not provide us with any unsolicited ideas or submissions. This includes submissions of original creative artwork, pattern designs, design suggestions, advertising, marketing, suggestions, pattern names, slogans, logos, brands, trademarks, or any similar suggestions or feedback about our website and/or products. If, however, you voluntarily submit or provide us with any feedback, you grant Loudmouth a license to use, copy, distribute, modify, publicly perform, and publicly display such feedback and incorporate the feedback into our website and/or products for any and all purposes. This license is worldwide, will continue forever and cannot be revoked.

Customer Photos

We receive so many awesome photos from our customers having fun in Loudmouth! If you choose to send us a photo please be aware that we retain the right to use it on our website and/or on any of our social media accounts. This includes photos sent through email, photos submitted through our website to the Fan Photo Album, photos posted to our Facebook page, photos tagged on twitter @LoudmouthGolf and photos tagged on Instagram with @LoudmouthGolf_HQ or #LoudmouthNation.

Promotions/Sales:

All promotions and sales vary by country. Please check each Loudmouth website for promotional details.

...Lastly

We consider everyone who wears Loudmouth our friend. We ask that you treat our employees with the same respect we give you. Remember, being kind makes you awesome! We only want fun people wearing our pants, not mean people.