Loudmouth Privacy Notice

Last updated: March 3, 2020

Welcome to Loudmouth Golf, LLC (“Loudmouth”, “we”, “us”). We collect and process personal information when you visit Loudmouth’s websites, our affiliate company websites, or any other website that is or may become a part of our growing family. This Privacy Notice covers all of above and any other website or service owned or operated by Loudmouth, on which an authorized link to this Privacy Notice is posted (collectively, our “Sites”).

We recommend that you read this Privacy Notice and our Cookie Notice carefully as they provide important information to help you better understand how we collect, use, disclose, store and otherwise process your personal information.

This Privacy Notice also tells you about your rights.

If you have any questions about our Privacy Notice, feel free to email us at privacy@loudmouthgolf.com.

IF YOU ARE CALIFORNIA RESIDENT: If you are a resident of California, this entire Privacy Notice applies to you. However, please see Additional Notices for California Consumers below, which will inform you in detail about our information collection practices and your specific rights.

IF YOU ARE AN INDIVIDUAL LOCATED IN THE EEA or the U.K.: If you are located in the European Economic Area (“EEA”) or the United Kingdom (“U.K.”), this entire Privacy Notice applies to you. However, please see Additional Information for Users in the European Economic Area below, which will inform you in detail about our legal bases for processing, onward transfers of your Personal Data and which rights you have regarding the processing of your Personal Data.

Thanks for reading!

Who We Are / Data Controller

If you use our Sites, except as may be stated in this Privacy Notice, the data controller of your information is Loudmouth Golf, LLC, a Delaware corporation with the following contact information:

Loudmouth Golf, LLC
1650 S. Amphlett Blvd, Suite 110, San Mateo, CA 94402
1-800-390-5116
info@loudmouthgolf.com

Changes to this Privacy Notice

We encourage you to review this Privacy Notice regularly for any changes. Loudmouth may need to update this Privacy Notice from time to time. If we make material changes, Loudmouth will post its updated Privacy Notice on our Sites along with a change notice on the Sites. If we make significant changes, we may also send registered users of our Sites a notice that this Privacy Notice has been changed. Your continued use of any of the Sites and/or your continued provision of Personal Information to us after the posting of such notice will be subject to the terms of the then-current Privacy Notice.

Children’s Privacy

Loudmouth recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Our Sites are not intended for children under the age of 16, and Loudmouth does not target its Sites to children under the age of 16.

What Information Do We Collect and How?

Types of Data Collected

“Personal Data” – or “Personal Information” as also used interchangeably throughout this Privacy Notice – means any information about an individual from which that person may be identified. For example, it may include your name, telephone number, email address, as well as your IP address, device ID and location information. It does not include data from which the identity of an individual has been definitively removed along with any identifiers connected to such individual (also known as anonymous or anonymized data).

When you visit or use our Sites, we collect Personal Information directly from you when you provide it to us, as well as indirectly through automated technologies such as cookies or third parties.

Personal Information that we collect falls into the following categories (which may overlap in some cases):

Category of Data What It Includes How It's Collected
Directly Indirectly
Identity Data Your first name, last name, login/password and title.
Contact Data Your billing address, delivery address, email address and telephone number.
Transaction Data Details about your transactions and other details of products you have purchased from us.
Profile Data Your name and password, purchases or orders made by you, preferences, feedback responses, as well as data that we have added (for example, using analytics).
Device & Usage Data Information about how you use our products and Sites, including Technical Data (IP address, login data, browser type and version, software and other technology on the devices you use to access the Sites), Usage Data and Location Data (as described in more detail below).
Marketing & Communications Data Your preferences in receiving direct marketing from us and our third parties and your communication preferences.

How We Collect Data

Direct Interaction

You may provide us with your Identity Data, Contact Data, Transaction Data, Profile Data, and Marketing & Communications Data by filling in forms or by corresponding with us by phone or email. This consists of Personal Information that you provide when you:

  1. Sign up to receive product information;
  2. Make inquiries or request information be sent to you;
  3. Create an account on our Sites;
  4. Create designs for products on our Sites;
  5. Sign up for offers;
  6. Order our products;
  7. Ask for marketing to be sent to you;
  8. Contact customer services; or
  9. Leave comments or reviews on our products.

Indirectly via Automated Technologies

When you use or interact with the Sites, even if you do not have an account, we (or our authorized third-party service providers) collect information about your use of the Sites via automated technologies, including cookies and similar technologies (collectively, “Device & Usage Data”). Device & Usage Data that we collect consists of:

  1. Technical Data. We automatically collect information about the device(s) and software that you use to access the Sites, such as the type of Internet browser or mobile device you use, the website or source that linked or referred you to the Sites, your IP address or device ID (or other persistent identifier that uniquely identifies your computer or mobile device on the Internet), the operating system of your computer or mobile device, and other similar technical information.
  2. Usage Data. We automatically collect information about your interactions with the Sites, including access dates and times, hardware and software information, device event information, crash data, cookie data. This information allows us to understand the content you view, how you’ve used the Sites (which may include administrative and support communications with us or whether you have clicked on third-party links), and other actions on the Sites. We automatically collect log data when you access and use the Sites, even if you have not created an account or logged in.
  3. Location Data. We also collect your location data, including city, metro code, zip code, state, country, latitude and longitude and area code through your IP address.

Our use of cookies to collect Device & Usage Data is further described in our Cookie Notice.

Analytics

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Site feature. If we combine or connect Aggregated Data with your Personal Data so that it is no longer aggregated and can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Notice.

We use third-party tools and technologies to help us gather this information, as explained in our Cookie Notice. To provide better content and service, our Sites use the Google Analytics web analytics service. You can learn more about Google Analytics’ use of cookies by visiting the Google Privacy and Terms page at policies.google.com. Google provides some additional privacy options with respect to Google Analytics cookies available at policies.google.com/privacy?hl=en-US#infocollect. To opt out from Google Analytics, you can download a plug-in available at support.google.com/analytics/answer/181881.

Sensitive Information

We do not (and do not want to) collect any sensitive data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

How We Use Your Information

We may use your Personal Information for a number of different reasons, as further explained below. In addition, for users located in the EEA or U.K., we must have a valid legal basis in order to process your Personal Information. The main legal bases under the European Union’s General Data Protection Regulation (GDPR) that justify our collection and use of your Personal Information are:

  1. Performance of a contract – When your Personal Information is necessary to enter into or perform our contract with you, such as the information needed to deliver your purchases.
  2. Consent – When you have consented to our use of your Personal Information via a consent form (online or offline).
  3. Legitimate interests – When we use your Personal Information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights.
  4. Legal obligation – When we need to use your Personal Information to comply with our legal obligations.
  5. Legal claims – When your Personal Information is necessary for us to defend, prosecute or make a claim.

Below are the general purposes and corresponding legal bases for which we may use your Personal Information:

Purpose/Activity Type of Data
Non-Exhaustive
Lawful Basis for Processing
To register you as a new customer, and/or to sell you products. Identity; Contact

Performance of a contract with you

Necessary for our legitimate interests

To process and deliver your order including to manage payments, fees and charges and/or collect and recover money owed to us. Identity; Contact; Transaction

Performance of a contract with you

Necessary for our legitimate interests

To manage our relationship with you, including notifying you about changes to our terms or Privacy Notice, providing you with customer support, and/or notifying you of order status. Identity; Contact; Profile

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests

To provide you with support and to respond to your inquiries. Identity; Contact; Profile; Device & Usage; Transaction Necessary for our legitimate interests
To process your requests, purchases, transactions, and payments and prevent transactional fraud. Identity; Contact; Profile; Device & Usage; Transaction

Performance of a contract with you

Necessary for our legitimate interests

Necessary to comply with a legal obligation

For analytics and product development, including to develop and improve our Sites, products, and services. Device & Usage Necessary for our legitimate interests
To personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through third-party sites, and via email. Contact; Device & Usage; Marketing & Communications For most direct marketing communications and advertising cookies, we rely on consent or consent implied from your past purchase from us of similar products, however in other cases (where consent is not required), it is in our legitimate interests to use your Personal Data in this way
In the event of a business transfer. Only categories of data that are included as part of this business transfer Necessary for our legitimate interests
To respond to law enforcement requests and as required by valid court order or subpoena (as explained under Legal Obligations and Security). Only relevant data categories, depending on the nature of the allegation or claim

Necessary for our legitimate interests

Necessary to comply with a legal obligation

To administer and protect our business and the Sites (including troubleshooting, testing, system maintenance, reporting and hosting of data, and security and fraud prevention) Identity; Contact; Profile; Device & Usage; Transaction Necessary for our legitimate interests

Disclosure of Personal Information

We may share your Personal Data with the third parties set out below as an essential part of being able to provide our Sites, products and services to you.

Third Parties and Service Providers

We share users’ information with our third party agents, contractors, or service providers who are hired to perform services on our behalf. These providers may operate or support certain functions of the Sites, products and services. Below is an illustrative list of categories of third-party service providers that we may use to perform these functions:

  1. Hosting services;
  2. Warehousing of our products and shipping;
  3. Analytics services;
  4. Professional service providers, such as auditors, lawyers, consultants, accountants and insurers; and
  5. Product guarantee service providers.

We also enable our External Partners to collect information, as explained in the Advertising section, as well as other partners for Analytics.

Business Transfers

As we continue to grow, we may purchase websites, applications, subsidiaries, other businesses or business units. Alternatively, we may sell businesses or business units, merge with other entities and/or sell assets or stock, in some cases as part of a reorganization or liquidation in bankruptcy. As part of these transactions, we may transfer your Personal Information to a successor entity upon a merger, consolidation or other corporate reorganization in which Loudmouth participates, or to a purchaser or acquirer of all or a portion of Loudmouth’s assets, bankruptcy included.

Feedback on our Sites

If you leave comments or feedback on our Sites, you should be aware that any Personal Information submitted there will be available to anyone who has access to that content, including other users, and can be read, collected, or used by other users of these forums, and could be used to send unsolicited messages. We are not responsible for how other individuals use the information posted in this manner.

Targeted Advertising

Advertising Partners

Loudmouth partners with other companies, ad server companies, and ad networks (collectively, “External Partners”) for advertising purposes. External Partners use cookies, beacons, tags, tracking pixels and similar tracking technologies to collect certain Device & Usage Data, including IP address and device ID. With this Device & Usage Data and, in some cases, information about your visits to other websites and services, External Partners provide advertisements on third-party sites about goods and services that may be of interest to you, often referred to as behaviorally-targeted or re-targeted advertisements. External Partners may also track performance and use data relating to the ads as well as how you use the Sites.

What does this mean? When you visit our Sites, External Partners may drop cookies (or similar tracking technologies) and capture and collect Device & Usage Data, so that they can track your activity on the Sites – unless you have blocked cookies as described below, or are in the EEA or the U.K. and have not opted in. This information may be combined with other information from other sources, and used to deliver targeted advertising on other websites.

Please visit our Cookie Notice for more information on the types of cookies that are used by us and our External Partners within the Sites, as well as your choices.

Your choices: We and our External Partners endeavor in good faith to adhere to self-regulatory advertising principles, such as the Digital Advertising Alliance’s Principles (“DAA”) or the Network Advertising Initiative (“NAI”). If you are interested in learning more about and/or opting out of online behavioral advertising, sometimes called interest-based advertising, we encourage you to visit one of the advertising industry-developed opt-out pages:

  1. Network Advertising Initiative
  2. DAA
  3. EDAA

Please note that while we provide these links for your convenience, we do not have access to, or control over, these third parties’ use of cookies or other tracking technologies.

If you do not wish to receive personalized ads, please visit the opt-out pages at the above links to learn about how you may opt-out of receiving personalized ads from member companies.

You can also change your privacy settings in your device settings and implement limited ad tracking.

Facebook Custom Audience Ads

We may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool allows us to personalize our ads based on your shopping experience with us. We do not share any of your Personal Information, including your shopping history, with Facebook. The tool enables Loudmouth to convert your e-mail address to a unique number that Facebook uses to match to unique numbers Facebook generates from e-mail addresses of its users. Please see our Cookie Notice for more information on how to opt-out of Facebook Custom Audience.

‘Do Not Track’ Signals

We do not respond to Do Not Track (“DNT”) signals. For more information on DNT settings generally, please visit allaboutdnt.com.

Payment Information

Loudmouth uses third-party payment processors to process payments. All online payments are conducted in accordance with Payment Card Industry (PCI) data security standards. Your credit card details are communicated directly from your browser to these payment processors – Loudmouth does not see your full Permanent Account Number (PAN).

Third Party Links and Social Plugins

The Sites may provide links to other websites or resources over which Loudmouth does not have control, including social media platforms such as Facebook or Twitter (“External Websites”). Such links do not constitute an endorsement by Loudmouth of those External Websites, and Loudmouth is providing these links to you only as a convenience. We are not responsible for the content of those External Websites, and your use of External Websites is subject to their respective terms of use and privacy policies.

Marketing Preferences

We may use your personal information to form a picture of what we think may be of interest to you. This is how we decide which products, Sites and offers may be relevant for you and then tell you about them. This is what we call direct marketing. We carry out direct marketing by email. We may specifically direct certain email promotions to you – for instance, if you live in a certain state, we may send you a marketing email for products with a certain team’s logos.

You have the right at any time to opt out of marketing emails. The easiest way to opt out is to use the unsubscribe link that you will find at the bottom of each communication, or you may contact us at privacy@loudmouthgolf.com.

For individuals in the EEA or the U.K., we rely on consent or consent implied from your past purchase from us of similar products.

Protecting Your Personal Information

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however we take steps that are reasonably necessary to securely provide our Sites. We have put in place reasonably appropriate security measures designed to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to Personal Information only to those employees, agents, contractors and the third parties who have a business need-to-know.

We also have procedures in place to deal with any suspected data security breach. If required, we will notify you and any applicable regulator of a suspected data security breach. We also require those parties to whom we transfer your Personal Information to provide acceptable standards of security.

How Long Do We Keep Your Personal Information?

General Retention Periods

We use the following criteria to determine our retention periods: the amount, nature and sensitivity of your information, the reasons for which we collect and process your Personal Data, the nature and length of our ongoing relationship with you, and applicable legal requirements. We will retain Personal Information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements), when we are unable to reasonably verify your identity, or as may otherwise be required under GDPR. Additionally, we cannot delete information when it is needed for the establishment, exercise or defense of legal claims (also known as a “litigation hold”). In this case, the information must be retained as long as needed for exercising respective potential legal claims.

When we have no ongoing business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

If you have questions about, or need further information concerning, our data retention periods, please send an email to privacy@loudmouthgolf.com.

Anonymization

In some instances, we may choose to anonymize your Personal Data instead of deleting it, for statistical use, for instance. When we choose to anonymize, we make sure that there is no way that the Personal Data can be linked back to you or any specific user.

International Transfers

We are located in the United States, and the Personal Information that we collect is stored on servers located in the United States. This means that your Personal Information will be collected, processed and stored in the United States, which may have data protection laws that are different from (and sometimes less protective than) the laws of your country or region, such as the GDPR.

By sending us Personal Information, you agree and consent to the processing of your Personal Information in the United States, which may not offer an equivalent level of protection to that required in other countries (particularly the European Union), and to the processing of that information by us on servers located in the United States, as described in this Privacy Notice.

We have implemented safeguards designed to ensure that the Personal Information we process remains protected in accordance with this Privacy Notice, including when processed internationally or by our third-party service providers and partners. The safeguards we may take in our discretion include, for instance, entering into binding agreements in connection with any onward transfers of Personal Information. We may implement other mechanisms and take similar appropriate safeguards with our third-party service providers and partners. Further details can be provided upon request.

Additional Rights for Individuals in the EEA or the U.K.

If you are located in the EEA or the U.K., you have certain rights in relation to your Personal Data:

  1. The right to be informed – our obligation to inform you of how we use your Personal Data;
  2. The right of access – your right to make what’s known as a ‘data subject access request’ for a copy of the Personal Data we hold about you;
  3. The right to rectification – your right to make us correct Personal Data about you that may be incomplete or inaccurate (though we generally recommend first making any changes in your Account Settings);
  4. The right to erasure (also known as the ‘right to be forgotten’) – under certain circumstances, you can ask us to delete the Personal Data we have about you (unless there’s an overriding legal reason we need to keep it);
  5. The right to restrict processing – your right, under certain circumstances, to ask us to suspend processing Personal Data;
  6. The right to data portability – your right to ask us for a copy of your Personal Data in a common format (for example, a .csv file);
  7. The right to object – your right to object to us processing your Personal Data (for example, if you object to us processing your data for direct marketing); and
  8. Rights in relation to automated decision making and profiling – our obligation to be transparent about any profiling we do, or any automated decision making.

These rights are subject to certain rules around when you can exercise them. If you wish to exercise any of the rights set out above, please contact us at privacy@loudmouthgolf.com (or see How to Contact Loudmouth About Privacy).

Generally, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights) unless your request is clearly unfounded, repetitive or excessive.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. If we are unable to verify your identity, we may not be able to grant your request.

We try to respond to all legitimate requests within the legally required timeframe, although occasionally it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Finally, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority so please contact us first.

Additional Rights for California Residents

This section entitled “Additional Notice for California Residents” supplements the information contained in the remainder of this Privacy Notice and applies solely to all visitors, users, and others who reside in the State of California (“Consumers” or “you”). We have created this section in order to comply with the California Consumer Privacy Act of 2018 (“CCPA”) by providing you with additional information about our collection and use of your Personal Information.

Information We Collect

Our Sites collect Personal Information as it is defined in the CCPA. In particular, within the last twelve (12) months, we or our service providers have collected the following categories of Personal Information from Consumers:

Category Examples
A. Identifiers. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address.
B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

A name, signature, physical characteristics or description, address, telephone number.

Some Personal Information included in this category may overlap with other categories.

D. Commercial information. Records of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
F. Internet or other similar network activity. Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
G. Geolocation data. Physical location or movements.

Personal Information does not include publicly available information from government records, deidentified or aggregated consumer information, and certain information already covered by other laws and regulations.

Loudmouth obtains the above categories of Personal Information listed above from the following categories of sources:

  1. Directly from you, meaning when you sign up with Loudmouth or when you purchase products:
    A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information.
  2. Indirectly. For example, from observing your actions on our Sites, including by the use of cookies or from third parties.
    A. Identifiers; F. Internet or other similar network activity; G. Geolocation data.
Use of Personal Information

We may use, or disclose the Personal Information we collect for one or more of the following business purposes:

Business Purpose Categories of Personal Information
To register you as a new customer, and/or to sell you products. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
To process and deliver your order including to manage payments, fees and charges and/or collect and recover money owed to us. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information.
To manage our relationship with you, including notifying you about changes to our terms or Privacy Notice, providing you with customer support, and/or notifying you of order status. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information.
To provide you with support and to respond to your inquiries. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information.
To process your requests, purchases, transactions, and payments and prevent transactional fraud. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information.
For analytics and product development, including to develop and improve our Sites, products, and services. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information; F. Internet or other similar network activity; G. Geolocation data.
To personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through third-party sites, and via email. A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information; F. Internet or other similar network activity; G. Geolocation data.
In the event of a business transfer. Only categories necessary.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. Only categories necessary.
To administer and protect our business and the Sites (including troubleshooting, testing, system maintenance, reporting and hosting of data, and security and fraud prevention) A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information; F. Internet or other similar network activity; G. Geolocation data.
In order to resolve legal claims or disputes involving you or us A. Identifiers; B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)); D. Commercial information; F. Internet or other similar network activity; G. Geolocation data.
Sharing Personal Information

Disclosures of Personal Information for a Business Purpose

Loudmouth may disclose your Personal Information to a third party for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the services for us

In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a business purpose:

  1. A. Identifiers
  2. B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  3. D. Commercial information
  4. F. Internet or other similar network activity
  5. G. Geolocation data

We share your Personal Information with the third parties as listed here.

Sales of Personal Information

CCPA defines a “sale” very broadly. In the preceding twelve (12) months, Loudmouth has sold the following categories of Personal Information:

  1. A. Identifiers
  2. B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  3. D. Commercial information
  4. F. Internet or other similar network activity
  5. G. Geolocation data

Such information is sold to our External Partners for advertising purposes, and in some cases analytics providers. To opt-out of the sale of information, please submit a request here: Opt Out Request Form.

Your Rights and Choices

If you are a California resident, you may have certain rights. California law may permit you to request that we:

  1. Provide you the categories of Personal Information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your Personal Information; and the categories of third parties with whom we shared Personal Information.
  2. Provide access to and/or a copy of certain information we hold about you.
  3. Delete certain information we have about you.

You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, also called an “authorized agent”, may make a verifiable Consumer request related to your Personal Information. You will be required to verify your identity before we fulfill any request. To designate an authorized agent to make a request on your behalf, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.

Certain information may be exempt from such requests under applicable law. For instance, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) for certain reasons as permitted and set forth in the CCPA. These reasons include (just to name a few):

  1. Completing the transaction for which the Personal Information was collected;
  2. Providing a product that you ordered;
  3. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, or prosecuting those responsible for such activities;
  4. Debugging products to identify and repair errors that impair existing intended functionality;
  5. Complying with a legal obligation; and
  6. Making other internal and lawful uses of that information that are compatible with the context in which you provided it.

We need to collect and retain certain types of information so that we can provide the Sites and our products to you. If you ask us to delete it (and if none of the permitted exceptions to deletion apply), you may no longer be able to access or use the Sites or receive our products.

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

  1. 1-800-390-5116
  2. privacy@loudmouthgolf.com
  3. Consumer Request Form

We endeavor to respond to a verifiable Consumer request within forty-five (45) days of its receipt.

Any disclosures we provide will only cover the 12-month period preceding our receipt of the verifiable Consumer’s request. If applicable, our response we provide will also explain the reasons we cannot comply with a request. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable Consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Opt-Out and Opt-In Rights

You have the right to direct us to not sell your Personal Information at any time (the “right to opt-out”). Consumers who opt-in to Personal Information sales may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet link:

Do Not Sell My Personal Information

You may also email us at privacy@loudmouthgolf.com.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back in to Personal Information sales at any time by using our Consumer Request Form and selecting the "Marketing Resubscribe" option:

Consumer Request Form

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.

How to Contact Loudmouth About Privacy

If you have any questions about this Privacy Notice, or would like to exercise any of your rights, please contact us at:

Title: Privacy Officer
E-Mail: privacy@loudmouthgolf.com